1. Introduction

These general terms and conditions (the “Terms”) apply to all services provided by Norrhavet Group AB, organization number 559258-3792 (“Norrhavet”, “we”, “us”), to our customers (“you”, “your”). These services include but are not limited to branding, service development, AI development, web and platform development, design, graphic design, workshops, and AI productions. Each service is individually customized based on agreements between Norrhavet and you as a customer.

2. application of conditions

The terms and conditions apply from the moment you order a service from us and continue to apply for the duration of the relationship. By ordering services from Norrhavet, you accept these Terms in full.

3. services

3.1 Description of services

Norrhavet offers a range of services which may include, but are not limited to, the following:

• AI development and AI productions: We develop AI solutions that integrate into your existing systems or create new solutions tailored to your needs. We also produce AI-generated materials such as images, texts and other media specified in project agreements.

• Web and Platform Development: We design and develop websites and digital platforms based on the latest technologies customized to your specific needs and requirements.

• Design and Graphic Design: We provide graphic design services including logo design, graphic profiles, web design and more.

• Service development: We design services and products including packaging of service offerings in combination with strategic development of services. Often in combination with design, strategy, development and our other services.

3.2 Customization of services

All our services are tailor-made. The details and scope of the services you order will be specified in the individual contract (“Project Contract”) that we draw up with you.

4. prices and payment terms

4.1 Price setting

The price of the services will be determined individually for each project. The price can be based on time spent or a fixed sum as agreed in the Project Agreement and if there is no project agreement, the project takes place on an ongoing basis, ie price per hour spent.

4.2 Terms of payment

Invoicing is done according to the terms and conditions set out in the Project Agreement. Payment shall be made within fifteen (15) days of the invoice date, unless otherwise specified. In the event of late payment, penalty interest is charged in accordance with the Interest Act.

5. Confidentiality and handling of personal data

Any information that you provide to us, or that we generate during the performance of our services, is treated with strict confidentiality. We undertake not to disclose such information to third parties without your explicit consent. Personal data is handled in accordance with our data protection policy, which you can find on our website. 

6 Intellectual property rights

All intellectual property rights arising in connection with the performance of the Services, including copyrights, patent rights and trademark rights, belong to Norrhavet unless otherwise agreed in the Project Agreement.

7. limitation of liability

Norrhavet is not liable for any indirect damages or loss of data, profits, business opportunities or goodwill arising from the use of the services provided.

8. Changes to conditions

Norrhavet reserves the right to amend these Terms and Conditions. Changes will be announced here in our general terms and conditions and will take effect at the same time as they are published.

9. Applicable law and dispute resolution

These Terms and Conditions and any disputes arising out of them or the services provided by Norrhavet shall be governed by and construed in accordance with Swedish law. Disputes shall be finally settled by a competent Swedish court.